Refund/Return Policy

Thank you for purchasing our products at The Milkbooster.
Please find below our return and refund policies for all products on our website.

On Lactation Products

For health reasons, The Milkbooster does not accept return of our lactation products as they are consumable goods. Therefore, all sales on all our lactation products are FINAL.

Please note that lactation products include: Cookies, Granola, Smoothie Mix and Chocolate Drink.

Refund is also NOT AVAILABLE on these products.

Baby Shop Items

The MilkBooster Baby Shop will effect a full refund if an item purchased is confirmed damaged at the point of delivery and the brand is notified within 24 hours.

The MilkBooster Baby Shop will effect a full refund if there is an error in price of the products communicated and the customer does not wish to proceed.

The MilkBooster Baby Shop will effect a refund if there’s a delay in the receipt of your order without notification.

The MilkBooster Baby Shop will not accept returns because you changed your mind about the item you purchased.
In a case where the selected size of items do not fit, the Milk Booster Baby Shop is willing to provide an exchange provided the package is still intact and the customer is willing to bear the shipping cost for the returns to take place within 48 hours of
receiving items.

Please note items already used cannot be returned or exchanged.

Proof of damaged items should be sent to us through our social media channels or our email address.

If anything is unclear or you have more questions feel free to contact our customer support team via email

Thank you.